Refund Policy

REFUND POLICY

We want you to be fully satisfied with your purchase. If for any reason you are not happy, please review our refund policy below:

✅ Eligibility for Refund

• Items must be returned within 7 days of receiving your order.
• Items must be unused, in original condition, and in original packaging.
• Proof of purchase (order number or receipt) is required.

❌ Non-Refundable Items

• Customized or personalized items (e.g. printed logos, names)
• Sale or clearance items
• Perishable goods (if applicable)

💵 Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to your original payment method within 5–10 working days.

🚚 Return Shipping

• Return shipping costs are the responsibility of the customer, unless the item received was damaged or incorrect.

📩 How to Request a Refund

Please contact us at [your email] or WhatsApp [your number] with your order details and reason for the return.